Chloe Mathews

DevOps Engineer

[email protected]GithubMinneapolis, MN

Resume variants contain role specific callouts, but represent the same roles and job history.

DevOpsSREGeneral EngineeringIntegration Engineer
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Work experience

DevOps Engineer — Endsight
Nov 2021 — Present
  • Design, build, test, and maintain REST API integrations across the MSP tooling stack: ConnectWise (PSA), NinjaRMM, LogicMonitor, Liongard, Domotz, ITGlue, Skykick, and BackupRadar.
  • Implement and troubleshoot OAuth2/OIDC flows via Microsoft Graph and Entra ID app registrations for identity and tenant management integrations.
  • Built user on/offboarding automation (Flask UI, FastAPI backend, Postgres) integrating Workday, Entra ID, and third party vendor systems — saving up to 4 hours per employee action.
  • Consolidated three internal app backends (Flask, Streamlit FastAPI) into a single FastAPI service, refactoring shared third-party API clients and strengthening tests and linting.
  • Instrumented Flask, FastAPI, and Streamlit services with OpenTelemetry tracing via Honeycomb.
  • Use AI coding tools (Claude Code) daily for backend and infrastructure development, including parsing third-party API documentation and scaffolding integration code — reviewing and correcting AI-generated output rather than accepting it as a finished product.
NOC Engineer — Flextechs
Jan 2020 — Nov 2021
  • Led recovery efforts after client security incidents, including ransomware attacks, restoring service continuity.
  • Led initiatives to strengthen HIPAA and PCI framework compliance and internal system security.
  • Improved monitoring of backups and internal systems across client environments to catch failures earlier.
Ops Technician — IP Services
Jun 2019 — Jan 2020
  • Deployed and managed network infrastructure (Fortigate, Juniper, Cisco; monitored with SolarWinds) across Local and Wide Area Networks in a colocation environment serving ~15 clients.

Education

Lane Community College — Computer Network Operations
AAS • 2018 — 2019