Chloe Mathews
Work experience
DevOps Engineer — Endsight
Nov 2021 — Present
- Handle internal systems administration (RBAC, user management, integrations) and internal automation for an MSP with around 150 employees and 400+ clients
- Implement user on/offboarding automation using Flask + FastAPI and integrating multiple external systems (Workday, Entra, internal systems) via API.
- Integrated 4+ APIs to automate proactive work ticket campaigns to find unaligned devices and get them in compliance with standards
- Manage internal Github organization, including access, policies, and organization structure to improve security and ease of use for internal teams.
NOC Engineer — Flextechs
Jan 2020 — Nov 2021
- Worked with clients to improve monitoring of backups and internal systems
- Led an effort to improve framework compliance (HIPAA, PCI) and internal system security
- Led recovery efforts after security incidents, including ransomware attacks.
Ops Technician — IP Services
Jun 2019 — Jan 2020
- Improved skill with networking technologies (Solarwinds, Fortigate, Juniper, Cisco)
- Assisted in the deployment and management of network infrastructure in a small colocation environment with around 15 clients.
- Assisted with troubleshooting client issues.
Education
Lane Community College — Computer Network Operations
AAS • 2018 — 2019 • Graduated 2019